Siebel CRM Microsoft Schulung:
Expose Siebel data in Microsoft Outlook
Siebel CRM Desktop for Outlook is an integration that exposes Siebel data in Microsoft Outlook, allowing users to examine and manipulate Siebel data using Microsoft Outlook. The Siebel 8.1.x CRM Desktop for Outlook course describes CRM Desktop functionality and architecture when integrated with Microsoft Outlook, then describes how to install and configure a CRM Desktop for Outlook deployment. Finally, the course describes how to customize CRM Desktop for Outlook to support a company’s business requirements.Students modify CRM Desktop metadata files to customize the user interface, add fields, business components, and business objects, and implement complex controls such as picklists and multi-value groups. The final lesson in the course describes common troubleshooting techniques.Learn To:Use CRM Desktop for Microsoft Outlook as an end userDescribe CRM Desktop for Microsoft Outlook architecture and how it communicates with a Siebel EnterpriseInstall and configure CRM Desktop for Microsoft OutlookCustomize CRM Desktop for Microsoft Outlook to support additional fields,business components, business objects, and controlsA Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.